to be part of the project team, who is able to maintain, upgrade and manage server system hardware and networks and in-house development environment software applications.

Job Responsibilities:

Work with users to understand requirements ...

Job Responsibilities:

Work with users to understand requirements

Work with suppliers to develop a comprehensive solution ...

Integrate various system components and subsystems to create a cohesive and functional system, ensuring all deliverables are implemented within the designated timeline to meet the goals and objectives of the projects

Diagnose and resolve technical issues efficiently, implementing effective solutions within the defined SLA

Conduct root cause analysis to address underlying problems ...

www.fwd.com

FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was set up in late 2019 and is part of the FWD Group. FWD TIM in Malaysia is one of the FWD Group’s office locations serving multiple markets within FWD Group and employing team members in various functions including Group Digital & Data, Digital Innovation, the IT Hub and our Centre of Excellence comprising Actuarial, Finance and Product Proposition functions.

PURPOSE. ...

Maintain a comprehensive and update documentation for Customer's infrastructure.

Perform Problem Analysis, Root Cause Analysis, Escalation to Principal Vendor or SI when appropriate.

Requirement: ...

Maintain all system & sub-system environments in compliance with the security guidelines.

Assist with testing, implementation, and installation of each subsystem and associated software

Install, customise, and administer system and application tool running on Server ...

job details

Job title : System Engineer

Location : KL, Malaysia ...

Incident Support troubleshooting for Customer's existing infrastructure including remote support from Group Rotation, if needed.

Maintain a comprehensive and update documentation for Customer's infrastructure.

Perform Problem Analysis, Root Cause Analysis, Escalation to Principal Vendor or SI when appropriate. ...

Maintain a comprehensive and update documentation for Customer's infrastructure.

Perform Problem Analysis, Root Cause Analysis, Escalation to Principal Vendor or SI when appropriate.

Requirement: ...

Resolving technical problems as they arise.

Informing System Manager about any problems with the current technical solutions being implemented.

Support and coordinate, maintenance, patching, upgrade and troubleshooting of security systems. ...

Maintain all system & sub-system environments in compliance with the security guidelines.

Assist with testing, implementation, and installation of each subsystem and associated software

Install, customise, and administer system and application tool running on Server ...

Completes assignments and facilitates the work activities of others; may coordinate work beyond own area

Proposes improvements to processes

Acts as a lead, coordinating the work of others but is not a supervisor ...

Attends to high severity incidents on and off-site

Prepares and follow-up on incident reports if any

Updates incident tickets in a timely manner in Field Service Management System to meet contractual Service Level Agreements ...

Participate in planning and discussions regarding new and upcoming projects related to IT infrastructure.

Streamline, design, enhance, and standardize existing systems.

Identify potential risks or issues and provide troubleshooting and solutions. ...

Job Responsibilities:

Work with users to understand requirements

Work with suppliers to develop a comprehensive solution ...

Assists in the coordination of system related activities and evaluation of the implementation design.

Installs, configures, and tests operating systems, application software, and system management tools.

Providing Level 1 and 2 support ...

Assist with testing, implementation, and installation of each subsystem and associated software

Install, customise, and administer system and application tool running on Server

Perform problem analysis and resolution implementation to support system and application needs ...

Assists in the coordination of system related activities and evaluation of the implementation design.

Installs, configures, and tests operating systems, application software, and system management tools.

Providing Level 1 and 2 support ...

Defines customers’ needs and functionalities.

Assists in the coordination of system related activities and evaluation of the implementation design.

Installs, configures, and tests operating systems, application software, and system management tools. ...

• Oracle Engineered Systems - Exadata, PCA, ODA, ZDLRA (Is a Plus)

• Oracle Cloud Infrastructure (OCI) (Is a plus)

• Oracle Sun SPARC and Intel Servers ...

· Responsible for patch management (rollout of server patches), systems security hardening and antivirus deployment (rollout, support and monitoring).

· Experience in supporting Windows and Redhat Linux Operating Systems.

· Regular 9x5 support but may be required to be on standby for 7x24 support when necessary. Expected to work during off-peak hours on system activities. ...

Engaging with clients in regional areas to understand their specific IT needs and design tailored solutions.

Integrate various system components and subsystems to create a cohesive and functional system, ensuring all deliverables are implemented within the designated timeline to meet the goals and objectives of the projects.

Technical Support & Troubleshooting ...

Oracle Cloud Infrastructure (OCI) (Is a plus)

Oracle Sun SPARC and Intel Servers

ZFS Storage array ...

Oracle Cloud Infrastructure (OCI) (Is a plus)

Oracle Sun SPARC and Intel Servers

ZFS Storage array ...

• Oracle Engineered Systems - Exadata, PCA, ODA, ZDLRA (Is a Plus)

• Oracle Cloud Infrastructure (OCI) (Is a plus)

• Oracle Sun SPARC and Intel Servers ...

Proven experience in implementing, and managing system infrastructure solutions

Strong knowledge of operating systems (e.g., Windows Server, Linux/Unix) and virtualization technologies (e.g., VMware, Hyper-V)

Familiarity with networking concepts and protocols (e.g., TCP/IP, DNS, DHCP, VLANs) ...

• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services;

• Manage change request, service request and production support issues and ensure service levels are met;

• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives ...

• Oracle Engineered Systems - Exadata, PCA, ODA, ZDLRA (Is a Plus)

• Oracle Cloud Infrastructure (OCI) (Is a plus)

• Oracle Sun SPARC and Intel Servers ...