Plan the work schedule of the Technical Support team
Advise end-users and customer of potential problems and follow up on them
Interact with end-users and customers to understand the problems they face in using the company’s products and feedback to the Technical Support team and/or supplier for resolution
...
Plan and organise the servicing and maintenance of the Division’s products on-site to ensure satisfactory performance of the company’s products and its timely execution in accordance to SLA
Plan the work schedule of the Technical Support team
Advise end-users and customer of potential problems and follow up on them
...
Plan the work schedule of the Technical Support team
Advise end-users and customer of potential problems and follow up on them
Interact with end-users and customers to understand the problems they face in using the company’s products and feedback to the Technical Support team and/or supplier for resolution
...
Plan the work schedule of the Technical Support team
Advise end-users and customer of potential problems and follow up on them
Interact with end-users and customers to understand the problems they face in using the company’s products and feedback to the Technical Support team and/or supplier for resolution
...
Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
Provide CCTV installation and design advise to the client during site survey.
Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
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