Perform technical/ product demo, testing & training for customers
Checking technical specification and drawings plus prewire
Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization
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To prepare Bar Bending Schedule for production to do the steel bar bending and cutting planning.
Check & verify any discrepancies of construction drawings in each stage of the project, and liaise with Projects, Contract and Production team for solution and conclusion.
Liaise with internal and project team on any drawing revision for design changed.
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Handling production of company’s product including dealing with supplier, procurement, timeline and team’s management.
Supporting higher management to study, test and propose related equipment per request.
Achieve personal business targets (including but not limited to case acceptance/resolution quantity, cost savings, accuracy of assignments, timeliness of handling, etc.).
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Manage & troubleshoot customers complaint and provide customer feedback on technical (application / performance) issues through the sales team.
Conduct workshop, provide training & other relevant technical information, technical services to customers, sales & marketing teams and channel partners.
Conduct periodic audit & reviews to review technical and operation compliance.
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