Technical Support: Provide comprehensive technical support to customers regarding commercial vehicles. Respond to inquiries, troubleshoot, and resolve technical problems efficiently and effectively.
Warranty Processing: Handle vehicle warranty claims and ensure compliance with warranty policies and procedures. Coordinate with relevant departments to expedite claim approvals and ensure customer satisfaction.
Training and Education: Conduct training sessions for customers and internal staff on brand vehicle technology, maintenance procedures, and warranty-related processes. Ensure participants have a thorough understanding of the vehicles and warranty coverage.
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Complies with installation guide/ requirements by meeting the standard set by the department Principal's Company.
Keeps workshop equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
Competent in Company's full installation guidelines/system diagnostics and full automotive troubleshooting and testing.
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The execution of maintenance program for each location. Provide timely responses and appropriate technical solutions to problems to maximize port reliability and availability.
The weekly and monthly reports from each location and propose suitable mitigation and solutions for any area of concern.
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4. Managing traceability of RFQ documents filling and data compilation records.
5. Develop detailed reports on cost/price analysis, including recommending price adjustments.
6. Review and evaluate price variance requests from sales or customer with finance & project teams by implement the pricing on annually based on market price and cost of goods by obtaining management approval
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Apply locations Singapore time type Full time posted on Posted 2 Days Ago job requisition id JR104626
Responsibilities:
Assist in planning, design and prepare the Electrical services drawings for townships, commercial, residential and industrial developments, as well as the upgrading of existing buildings’ drawings for tender (These services include electrical installation to indoor and outdoor facilities, underground piping system, lightning protection system, CCTV & etc. And to prepare single line diagram/schematic drawings.).
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