As a Technical Service Manager, you'll play a pivotal role in ensuring our clients receive unparalleled technical support and solutions. You will lead a team of skilled technical support professionals, fostering a culture of expertise, collaboration, and customer-centricity. Your leadership will drive the success of our clients' technology implementations and contribute to the overall growth and reputation of our company.
Work closely with the Project Manager to ensure that the project milestones are met, and coming out with the detailed schedule with the tasks, dates and duration
Work closely with Pre-sales team to review their design, scope and effort estimation for new opportunities
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With direct supervision, support more complex projects and participate in customer briefing or debrief meetings ensuring smooth delivery process and updates on progress of projects.
Coordinate some application work with the application center in conjunction with more senior technical services specialists.
Support the technical services field specialist in the administrative daily routine or procedural analytical work activities basis on business and technology needs, providing product development support.
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We are currently seeking for a highly competent and experienced scientist who is determined, self-motivated and personable to join the Singapore Team for the position of Technical Services Scientist
Responsibilities
· Provide best-in-class technical support to customers and channel partners in the Asia Pacific markets on Promega products ranging from applications to troubleshooting solutions.
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We are currently seeking for a highly competent and experienced scientist who is determined, self-motivated and personable to join the Singapore Team for the position of Technical Services Scientist
Responsibilities
Provide best-in-class technical support to customers and channel partners in the Asia Pacific markets on Promega products ranging from applications to troubleshooting solutions.
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Provide best-in-class technical support to customers and channel partners in the Asia Pacific markets on Promega products ranging from applications to troubleshooting solutions.
Manage, track, record and document relevant information from technical inquiries on Promega's Customer Relationship Management (CRM) system as defined by corporate and department internal quality guidelines.
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Collaborate with business, asset and investment teams to conduct feasibility study and technical due diligence for potential projects and to evaluate and advice on project risk and financial undertakings.
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Collaborate with business, asset and investment teams to conduct feasibility study and technical due diligence for potential projects and to evaluate and advice on project risk and financial undertakings.
Organize and develop project brief, design criteria, costing estimate, planning of work, and procurement for development projects and asset enhancement initiatives.
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The Group’s parent company, Dairy Farm International Holdings Limited, is incorporated in Bermuda and has a standard listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group's businesses are managed from Hong Kong by Dairy Farm Management Services Limited through its regional offices.
DFI Retail Group is a member of the Jardine Matheson Group.
Is this your next challenge in technical services ?
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Manage off-wing maintenance program to comply with regulatory requirements. Monitor engine and APU oil consumption through AMOS database system and input from Line Maintenance. Assist Reliability section in conducting root cause analysis and provide remedies for excessive and abnormal wear, malfunctions or premature removals.
Undertake development study to improve aircraft dispatch reliability and provide recommendation as necessary. Responsible to undertake the necessary corrective and preventive action resulting from compliance monitoring and audit program findings. Any other relevant duty as assigned by the superior.
Qualification and Minimum Experience and Knowledge Requirements Minimum of Bachelor Degree in any relevant Engineering disciplines from recognized institutions, or Minimum 3 years of relevant working experience on Airbus aircraft preferred. Candidates with previous commitment in project management, or research and projects development, or participation in organizing community works will have an added advantage. Requirements Excellent team player as well as capable of working independently.
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Track and plan with asset team to ensure necessary certifications for tools are appropriately prioritized and scheduled.
Maintain various Department's documents including manuals, drawings, maintenance records, compliance certification, Standards, Bulletins and respective reports are kept aligned with OEM's requirements.
Maintain all training databases/documents and SOPs for all attractions. To assist on creation of training manuals (PQS) for various attractions in accordance to Ride Manager's finalized version.
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