Deliver technical training based on information from technical support functions, competence needs to achieve defined levels of delegate competence within the retailer operation
Co-ordinate market training needs and develop appropriate solutions
Work with the training academy manager to maintain a rolling calendar for training delivery which supports new model launch, competence and skills gaps as appropriate
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Co-ordinate market training needs and develop appropriate solutions
Work with the training academy manager to maintain a rolling calendar for training delivery which supports new model launch, competence and skills gaps as appropriate
Support the design and development of ad-hoc training gaps
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, your job is to make sure everyone knows how to do their job well. You'll figure out what people need to learn, create training programs to teach them, and then actually teach those programs to new and current employees. You'll also make sure the training is helpful by asking for feedback and making improvements. Alongside this, you'll keep up-to-date with what's happening in the company and make sure everyone knows about any changes in how things are done. You'll also help new technicians learn the ropes and keep improving your own skills by getting certifications.
Job Responsibilities:
Performs simple training needs analysis (TNA) to identify/validate skill or knowledge gap.
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To lead a project to develop epoxy molding compounds and adhesive materials for automotive market.
To work closely with R&D team in Head Office (Japan).
To work closely with Japanese group customers (necessary to communicate in local language) in the development of suitable material configurations to meet customers’ needs and providing technical support to them.
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As part of the organization, and our growing team, you will be in a unique position to impact the future direction the company takes. With approximately 45,000 customers worldwide you will have access to a rich user community to help inform your decisions. Our highly collaborative environment means you will be working with a diverse group of talented people continuously innovating and improving.
As part of the organization, and our growing team, you will be in a unique position to impact the future direction the company takes. With approximately 45,000 customers worldwide you will have access to a rich user community to help inform your decisions. Our highly collaborative environment means you will be working with a diverse group of talented people continuously innovating and improving.
Key Responsibilities & Tasks
The Technical Solutions Trainer position is a customer-facing role that provides basic and advanced software training and consulting through client visits and other training delivery methods. The Trainer delivers frequent web-based or in-person training classes, creates documentation and courseware, writes white papers, develops written materials, becomes a liaison between the client and both Sales and Professional Services and provides training to internal staff. Trainers should receive consistently positive session evaluation results from participants and supervisors for each training session delivered.
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Review and update training programs to improve effectiveness and relevance Prepare and Facilitate training programs Transfer skills and knowledge according to program learning outcomes and objectives
Assess the competency of the learners / candidates Certify that the learner / candidate is competent in the relevant skills and knowledge Compile results and provide feedback to department heads and managers on the outcome of the assessment
Plan, schedule and organize training programs Monitor and track training numbers and progress Prepare for Internal and external audits
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Assist implementation/Engineering team in the installation, testing and maintenance for new project/service rollout. Create and update documentation for project needs.
Our 2-year Trainee Programme will provide opportunities for those who are interested in the I.T. industry to gain hands-on experience through job rotations in our support, system, cloud, and network teams. Trainees are expected to take related professional examinations during the programme with the company's support. Throughout the programme, our Trainees can benefit from professional mentors and supervisors who will provide on-the-job training, coaching, and insights for personal development.
In this stream, you will be groomed as a security specialist through diverse rotations in Product Development & Management, Pre-sales function, Network and Security Services Delivery & Operation.
Technical Stream:
The rotations in this stream encompass a wide range of areas, including Product Development & Management, Pre-sales function, Network, Information Technology Services & Data Science and Customer Services.
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