Following up on the feedbacks & escalations within internal department/organization to resolve issues brought up by customers.

Keep up-to-date on new or enhanced technologies/products in order to maintain a high level of quality service to customers.

Arranging technicians to customers’ locations so that service/repair works can be carried out accordingly and within the service time frame. ...

Working location:

Alpha Dental @ Taman Perling branch

Salary: RM2000-RM2800 + attractive commission scheme ...

21/05/2024

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. ...

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

About the job ...

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

About the job ...

Build customer relationship through effective communication and reliable service.

Working closely with related departments internally to ensure customers' requests are performed accordingly.

Monitor and achieve KPI for customer service department. ...

To ensure all the stipulated guideline and procedure are followed.

To ensure KPIs established been met.

Build positive relationships with customers. ...

of experience in the

manufacturing or logistics industries, or a diploma in Maritime.

DESCRIPTION OF THE JOB: ...

3. Work with inter-departments to resolve customers’ enquiries.

4. Provide excellent service to all our customers at all times and achieve targeted customer satisfaction score.

5. Issue Letter of Guarantees for patients ...

Criteria

• Qualification with SPM or above.

• Minimum 1-year working experience. ...

AUTOPASS COLLECTION CENTRE

Johor Bahru Service Centre(JBSC)

5 Day Work!!!! ...

Responsible the delivery activity regards to the customer order taken.

Liaising with production to check the progress of existing orders.

Checking quantities of goods in stock. ...

08/05/2024

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. ...

JOB DESCRIPTION:

Help manage current customer accounts.

Deal with a high volume of inbound and outbound phone calls. ...

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

About the job ...

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

About the job ...

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

About the job ...

Ability to articulate issues or problems to internal departments.

Knowledge of blockchain would be an advantage.

The ability to communicate in Mandarin would be an advantage. ...

Product Knowledge

Customer service

Documentation ...

Diagnose and resolve technical issues related to computer systems, software applications, and peripherals.

Escalate complex problems to appropriate IT personnel or vendors for further investigation and resolution.

Install, configure, and maintain software applications, operating systems, and hardware components. ...

Problem Solving

Customer service

Listening ...

Respond promptly to inquiries.

Know products thoroughly to answer questions.

Keep records of interactions, transactions, comments, and complaints. ...

Administrative works

You may be assigned with new task and responsibility.

Customer service

Problem Solving

Documentation ...

Coordination on documentation between customers and carriers 

Customer service

Phone Skills

Problem Solving ...

Build sustainable relationships and trust with customer accounts through open and interactive communication

Handle customer complaints, provide appropriate solutions and alternatives within the time limits

Work with internal teams to ensure the pre & post service for all products are in place.