Working closely with related departments internally to ensure customers' requests are performed accordingly.

Monitor and achieve KPI for customer service department.

Motivate team members to achieve towards company goal.

20/02/2024

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. ...

21/05/2024

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. ...

08/05/2024

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. ...

5 DAYS WORKING (MONDAY - FRIDAY)

Able to speak fluently in English (MANDARIN WILL BE AN ADVANTAGE)

Able to work in a group environment. ...

- To ensure reports are distributed to customer without any failure

- To ensure to maintain of good housekeeping in office with goods space management.

- To support Marketing Department for new business opportunities. ...

· Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company;

· Elevate customer satisfaction by maintaining exceptional standards and fostering strong relationships;

· Contribute to the sustainability and growth of our business by ensuring customers receive outstanding service and support without any shipping failures; ...

Maintain and achieved KPI

Job Requirements:

Candidate with at least one (1) year of working experience in customer service is preferred ...

6 days work.

Compulsory to do am & pm shift

Job Description: ...

Follow Standard Operating Procedures and, resolve Customer Complaints promptly

Monitor & follow up with the relevant department/s on escalated cases that require clarification updates

Adhere to work reporting schedules, carry out instructions and any other ad-hoc duties assigned/given by CS Team Leader / Manager ...

Following up on the feedbacks & escalations within internal department/organization to resolve issues brought up by customers.

Keep up-to-date on new or enhanced technologies/products in order to maintain a high level of quality service to customers.

Arranging technicians to customers’ locations so that service/repair works can be carried out accordingly and within the service time frame. ...

Working location:

Alpha Dental @ Taman Perling branch

Salary: RM2000-RM2800 + attractive commission scheme ...

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools ...

21/05/2024

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. ...

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

About the job ...

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

About the job ...

Our success is rooted in our core values: PACT - professionalism, accountability, consistency, and teamwork. These values drive our dynamic and fast-paced environment, where results matter. We believe in fostering a culture of open communication, where every voice is valued, and ideas are encouraged to flourish. One of our key differentiators is our flat organizational structure, which promotes a collaborative and inclusive work environment. Our management team is hands-on and approachable, working side by side with our talented employees to drive innovation and achieve remarkable results. As a growing company, we offer tremendous potential for personal and professional growth. We embrace a meritocratic approach, recognizing and rewarding the contributions of talented individuals who thrive in a team-oriented setting.

We believe in providing ample opportunities for our employees to take on new challenges, learn, and advance their careers. If you are a passionate and driven individual seeking a rewarding career in a company that values your skills and potential, Ascentis is the place for you.

Join us on our journey of success and be part of a team that is shaping the future of our industry. We look forward to welcoming exceptional talent who share our values and are ready to make an impact. Together, we can ascend to new heights. ...

Build customer relationship through effective communication and reliable service.

Working closely with related departments internally to ensure customers' requests are performed accordingly.

Monitor and achieve KPI for customer service department. ...

3) Issue sales order record to planner.

4) Arrange shipment to customer according to Purchase Order due date or upon verbal or written request by customer.

5)Preparing MR1/MR2 (Monthly report of sales), pass to Sales superior for perusal. ...

To ensure all the stipulated guideline and procedure are followed.

To ensure KPIs established been met.

Build positive relationships with customers. ...

Tune in attentively to customer inquiries and empathize with their concerns, showing a genuine commitment to resolving issues.

Provide accurate and up-to-date information about products, services, policies, and promotions to customers.

Assist customers in navigating our website, online platforms, and self-service tools, guiding them to find the information they need. ...

of experience in the

manufacturing or logistics industries, or a diploma in Maritime.

DESCRIPTION OF THE JOB: ...

Tune in attentively to customer inquiries and empathize with their concerns, showing a genuine commitment to resolving issues.

Provide accurate and up-to-date information about products, services, policies, and promotions to customers.

Assist customers in navigating our website, online platforms, and self-service tools, guiding them to find the information they need. ...

Off Day: 1.5 days

Working Arrangement: On site

Job Requirements: ...

AUTOPASS COLLECTION CENTRE

Johor Bahru Service Centre(JBSC)

5 Day Work!!!! ...