Customer service

Problem Solving

Phone Skills ...

Safety and Hygiene

Personal Appearance

Customer Service ...

Rotational shift

Overtime pay

iPrice is the place price-conscious shoppers go to find the best deals online. We do this by sorting through billions of offers from e-commerce platforms to identify the cheapest trustworthy offers. Our website is trusted by 20 million users every month and is one of the top 5 e-commerce destinations, by traffic numbers, in Asia Pacific.

Why join us?

Surround yourself with a dynamic culture and people who are inclusive, fun, courageous, open to feedback and constantly looking for ways to improve themselves: ...

Data recording

Backend data support

Benefits ...

Basic Excel and Word skills

Flexible 24-hour shifts, 18 days/month (OT: RM20/hour)

Fluent in Mandarin and Cantonese ...

To carry out daily operations of all customer complaint received via Regulatory Bodies. This includes investigating the validity of the complaints and liaising with the relevant process owner for resolution.

To follow up and timely recording of the feedback to make sure that the status of the feedback is updated.

To an organized ad-hoc departmental meeting to find the solution when regular complaints arose for a similar issue. ...

Exemplary communication skills and customer-oriented approach

Ability to present, persuade and communicate effectively

Excellent knowledge of computer ...

Ad-hoc assignments or tasks assigned by Supervisor.

Requirements

Must be able to work on rotational shifts ...

Exemplary communication skills and customer-oriented approach

Ability to present, persuade and communicate effectively

Excellent knowledge of computer ...

Basic Excel and Word skills

Flexible 24-hour shifts, 18 days/month (OT: RM20/hour)

Fluent in Mandarin and Cantonese ...

Schedule:

Rotational shift

Education: ...

Assist staff in operation when necessary and be a team leader and team player at the same time.

Lead and support Members’ expectations and needs in information handling records, refunds, repurchases, order audit, and after-sales.

Able to provide a buddy system (knowledge sharing and guiding the new joiner) through the first few weeks or months on the job. ...

Assist staff in operation when necessary and be a team leader and team player at the same time.

Lead and support Members’ expectations and needs in information handling records, refunds, repurchases, order audit, and after-sales.

Able to provide a buddy system (knowledge sharing and guiding the new joiner) through the first few weeks or months on the job. ...

Assist staff in operation when necessary and be a team leader and team player at the same time.

Lead and support Members’ expectations and needs in information handling records, refunds, repurchases, order audit, and after-sales.

Able to provide a buddy system (knowledge sharing and guiding the new joiner) through the first few weeks or months on the job. ...

To follow up and timely recording of the feedback to make sure that the status of the feedback is updated.

To an organized ad-hoc departmental meeting to find the solution when regular complaints arose for a similar issue.

To update/maintain/monitor customer complaint folder and to ensure cases to resolved within the benchmark. ...

Assist staff in operation when necessary and be a team leader and team player at the same time.

Lead and support Members’ expectations and needs in information handling records, refunds, repurchases, order audit, and after-sales.

Able to provide a buddy system (knowledge sharing and guiding the new joiner) through the first few weeks or months on the job. ...

Attendance Allowance :

RM200.00

OT Allowance : ...

Bangsar (reachable by LRT)

Position:

Permanant/ Contract ...

Attendance Allowance :

RM200.00

OT Allowance : ...