customer service jobs in Shah Alam
Showing 322 jobs results for "customer service" in Shah Alam
Customer Service Representative (App Development)
MYR2,000 - MYR2,800 Per Month
Shah Alam, Selangor
- Collaborate with our development and quality assurance teams to escalate and resolve complex technical issues reported by customers.
- Document and track customer interactions, including inquiries, feedback, and resolutions, using our RM system.
- Identify recurring issues and contribute to the development of knowledge base articles, FAQs, and other support resources to empower customers to self-serve. ...
Posted
5 days ago
MYR1,700 - MYR2,500 Per Month
Shah Alam, Selangor
- Advising on the facilities available and promoting publicity in relation to events, shows and activities;
- Checking and keeping custody of all cash receipts and making regular stock checks;
- Planning and directing daily operations; ...
Fresh Graduates
Posted
5 days ago
Customer Service Leader ( Mandarin Speaker )
MYR4,500 - MYR5,000 Per Month
Shah Alam, Selangor
- Conduct training sessions for new hires and ongoing training for existing team members to enhance their skills and knowledge. Keep the team updated on product/service offerings, company policies, and industry trends.
- Track key performance metrics such as call volume, response times, customer satisfaction scores, and individual/team performance. Analyze data to identify areas for improvement and implement strategies to enhance performance.
Posted
16 days ago
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