We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The Customer Success Manager Role

At Qlik, we're on a mission to not just meet but exceed customer expectations at every touchpoint. As a Customer Success Manager, you'll be at the forefront of this commitment, ensuring our customers' journey is marked by satisfaction, success, and loyalty. ...

Job Description

The Customer Success / Key Account Manager will lead customer success initiatives, keep the company focused on customer outcomes and play a central role in directing the future of the product.

Responsibilities ...

The way we work.

At minden.ai, our culture is the foundation of everything we do. We believe in the power of teamwork and collaboration. We are continuous learners and commit to stay ahead of the curve to drive positive change in our industry. We do not settle for mediocrity without our best effort. We do our best to create the greatest value for our customers' long term success.

We are currently seeking an experienced ...

Accountable for a customers portfolio and ensure strong customer satisfaction

Provide customers support from onboarding to training to escalation and service reviews

Build rapport with customers to meet internal scorecards ...

Creating Post-Deployment Customer Success Plans: Develop post-deployment customer success plans aimed at continually increasing post-launch, active user adoption of IBM’s products.

Proven Technical Expertise in Complex Technology Sales: Demonstrated track record as a technical expert (e.g., Engineer or equivalent) in successfully closed Technology sales cycles.

Hands-On Experience in Technology Domains: A previous background with hands-on practical experience in one of the following areas: Cloud, Data and AI, Automation, Integration or Security, enabling rapid establishment of credible trust with client stakeholders. ...

Understanding Client’s Challenges and Building Trust: Understand clients’ primary challenges and establish yourself as a trusted technical expert for their migration, deployment, and adoption of Hybrid Cloud and AI Growth offerings.

Facilitating Use Case Exploration and Business Framing: Lead use case exploration and business framing workshops, develop client value realization models.

Leading Persuasive Technical Conversations: Lead technical discussions that persuade clients to act based on their requirements and the value provided by IBM’s solutions. ...

For more information, please visit

Due to significant growth and market demand, we are currently hiring a Senior Customer Success Manager for our Key Accounts. The role focuses on our largest customers and prospects. It is a great opportunity to join a dynamic team which is rapidly growing. The successful applicant can expect support from the manager to enable success in an exciting, demanding, and challenging yet very rewarding role.

Mission This role requires the candidate to be self-starting and leverage a unique combination of commercial/contractual acumen combined with customer success management. The successful candidate will use their experience to ensure that the very best service is delivered to our customers based on our contractual commitments but always being proactive and leveraging the capabilities of Univers's wider business. The ideal candidate will be required to use their collaborative customer management skills in a fast growing and multicultural setting in order to work closely with: 1. ...

For more information, please visit

https://univers.com/

Due to significant growth and market demand, we are currently hiring a Senior Customer Success Manager for our Key Accounts. The role focuses on our largest customers and prospects. It is a great opportunity to join a dynamic team which is rapidly growing. The successful applicant can expect support from the manager to enable success in an exciting, demanding, and challenging yet very rewarding role. ...

With 220 million sensors and smart devices connected, 550GW of renewable energy under management, and a community of over 500 customers, we’re helping the world’s leading businesses get the world to net zero—and what comes after it.

For more information, please visit

https://univers.com/ ...

Key Responsibilities:

Customer Engagement:

Proactively reach out to customers to encourage their engagement with our system, guiding them through various processes, and promoting the value of our products and services. ...

Develop and maintain strong relationships with clients to understand their IT projects, technology recruitment and tech talent management requirements, challenges/needs, company culture, and strategic objectives.

Collaborate with client managers to clarify their requirements and make sure a common understanding.

Adopt a consultative approach to act as advisors for our clients to formulate the right value-added services offering. ...

What will your responsibilities be?

-Taking care of after sales process,

-Working on marketplace subscription renewal process, ...

Consultant to customer / single point of contact

o Tactical point of contact for customer administrators and Ensign. Provide technical subject matter expertise to advise on the implementation and operationalization of MSS

Ensure SLA compliance for service rendered ...

Opportunity for career advancement and growth within the organization

Remote work flexibility available

Comprehensive benefits package including healthcare and retirement plans ...

Customer Engagement:

Proactively reach out to customers to encourage their engagement with our system, guiding them through various processes, and promoting the value of our products and services.

Customer relations: ...

Familiarity with HubSpot, ActiveCampaign, Aloware, Google Sheets, and Notion is highly desirable.

HubSpot (strongly preferred)

ActiveCampaign ...

CSMs align to a portfolio of customers within a specific region and are responsible for retention, minimizing churn/contraction risk while driving product adoption, and identifying expansion opportunities to then collaborate with Sales. This is done through proactively engaging with customers at specific points in their lifecycle, providing them experiences and recommendations based on their CX maturity. Alongside your teammates in Sales, Support, and Product Management, you ensure that customers are seeing results from Zendesk and will continue to stay and grow!

What You’ll Do

Build and foster strong relationships with your portfolio of 20-30 customers to minimize churn and contraction and drive expansion by partnering with our customer's technical and business executive leadership team with post-sales implementation planning, proactively guiding customers' technical adoption journey, and enabling them to deliver innovation and demonstrable business value to their end business users. ...

o Participate in tender compliance review to ensure Ensign team capable of delivering contract obligations

Consultant to customer / single point of contact

o Tactical point of contact for customer administrators and Ensign. Provide technical subject matter expertise to advise on the implementation and operationalization of MSS ...

- Communicating with potential clients to schedule meetings

- Ensuring existing clients are content with our services.

- Coordinating tasks between sales and administration is also part of the role ...

- Communicating with potential clients to schedule meetings

- Ensuring existing clients are content with our services.

- Coordinating tasks between sales and administration is also part of the role ...

At minden.ai, our culture is the foundation of everything we do. We believe in the power of teamwork and collaboration. We are continuous learners and commit to stay ahead of the curve to drive positive change in our industry.

We are seeking pioneers with grit and passion, an insatiable intellectual curiosity and a heart for people to amplify effectiveness as a team

We are looking for an experienced Customer Success Manager to join our Partnership Services Team in Singapore. As a Customer Success Manager, you will have the unique opportunity to combine your strategic consulting skills with your passion for delivering exceptional customer experiences, ensuring successful product adoption and retention of key business partners. ...

Ensuring contractual adherence to our CSPs

Reporting / Identifying Risks & Opportunities / Taking appropriate action / Driving continuous improvement / Communications & Updates

Using telemetry data to monitor and improve usage in your portfolio ...

Skills / Job Stream Ref: Sales & Marketing

Department: Global Business

Dailymotion is more than a video app, it's a visual conversation in motion, based on a unique algorithm designed to broaden users' horizons. Dailymotion brings nuance to the debates that animate young people and puts listening, discovery, and kindness back at the heart of interactions to help build a better and safer Internet. ...

Identify and target potential clients for the Annalect services.

Effectively manage clients, partners and internal stakeholders.

Strategizing, executing, and reporting on ongoing projects, ensuring they are delivered with excellence, on schedule and within budget. ...

Position Overview:

We are seeking a dedicated and experienced Customer Success Manager to join our growing team. The ideal candidate will be an expert in the travel industry, with a deep understanding of hotel, flight booking, and outbound activities. This role requires a proactive individual who is willing to travel globally, build strong client relationships, and ensure customer satisfaction.

Key Responsibilities: ...

At minden.ai, our culture is the foundation of everything we do. We believe in the power of teamwork and collaboration. We are continuous learners and commit to stay ahead of the curve to drive positive change in our industry.

We are seeking pioneers with grit and passion, an insatiable intellectual curiosity and a heart for people to amplify effectiveness as a team

We are looking for an experienced Customer Success Manager to join our Partnership Services Team in Singapore. As a Customer Success Manager, you will have the unique opportunity to combine your strategic consulting skills with your passion for delivering exceptional customer experiences, ensuring successful product adoption and retention of key business partners. ...

Our team is made up of 400 people in France, New York, and Singapore, all united by the same ambition: to visibly shake up the global video platform ecosystem.

Job Description

Dailymotion is actively looking for a Customer Success Manager within the Customer Success & Account Management team. ...