Collaborating with other departments to ensure queries and deliveries are handled efficiently.
Plan and monitor the sales administration to ensure smooth processing of sales delivery
To manage the order delivery process, liaising with internal and external groups to ensure smooth delivery to customers in compliance with the customers’ expectations and requirements
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Handle and execute new product development and packaging innovation activities, including the processing procedures and techniques and product specification.
Ensure the latest food regulations, standards, policies & procedures are incorporated into product Standard Operation Procedures (SOP), and work with the Production operational team to enforce requirements such as HALAL, GMP, HACCP, ISO, etc.
Provide technical support on production issues, including processing procedures, preparation of ingredients, and packaging processes, to ensure finished products meet high standards of food safety and quality.
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Informs Supervisor of the need of materials, inks, and other supplies for the printing process.
Inspects work in progress and finished materials to ensure the quality standards and accuracy of printing is being maintained.
Resolves technical problems with presses, inks, and other solutions as necessary. Also responsible for calling attention of any problems with equipment to supervisor.
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