Conduct informative service briefing to customers.

To collect feedback from customers on the services level and reports to the Head for improvement.

Take ownership of complaints and queries of the customers and proactively following through to resolution. ...

Assisting the sales team with market research

Communicating with customers and maintaining client relationships

Managing customer databases, and documenting and reporting

Assisting the sales team with market research

Communicating with customers and maintaining client relationships

Managing customer databases, and documenting and reporting

Product Knowledge

Communication Skill

Time Management

Strategic Prospecting Skill

Cold Calling

Time Management ...

Shipment coordination for specific accounts

Execute and control the implementation of activities in line with the validated SOP.

Maintain and update SOPs, contact matrix and transport mapping ...

Establish DF contract/addendum after-sales concluded and ensure contract received with signatory and filed.

Ensure all DF contracts/addendum are updated to HQ and the billing team.

Establish BAF adjustment rates and update DF customers monthly. ...

Liaise and work closely with the customer on their request on a day-to-day basis.

Establish DF contract/addendum after-sales concluded and ensure contract received with signatory and filed.

Ensure all DF contracts/addendum are updated to HQ and the billing team. ...

· Diploma or Degree in any field.

· 3 – 5 years experience in the Oil and Gas industry, preferably in the steel industry with quality assurance experience, would be an advantage.

· Good knowledge of Steel Products and specifications and able to review steel Mill Test Certificates and Test Reports. ...

Preparation of internal presentation and reports

Provision of admin support incl. provide admin info and follow-up of action items discussed in meetings with distributors, business enablers and clients

Liaise with suppliers on various matters e.g. checking of promotions, GWP and sponsorship requests, requests for assets, product related questions ...

Coordinate with the travel agent for trip information and arrangements, including domestic flights

Ensure timely payment for campaign pay-outs and arranging goodie

Monitor and update campaign progress ...

to $3,550

Monthly SINOPEC LUBRICANT (SINGAPORE) PTE. LTD. Sales Support Executive

MCF-2024-0554590 ...

Manages shipment and receipt of products, materials, and supplies.

Assist in sourcing materials, goods, products, and services

Prepare sales quotations and service ...

1. Maintain promotion lists and ensure adherence to promotion deadline

2. Translate recipes from Japanese to English

3. Manage master registrations and ensure accurate and timely approval of product and menu masters for grand and promotion item. ...

Work closely with the KAM and customers on common / recurrent service issues and provide improvements / solutions

Flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly

Analyse monthly data and transpose to reports, KPI ...

Order Processing: Process sales orders accurately and efficiently. Monitor and track orders to ensure timely delivery.

Sales Documentation: Prepare and maintain sales-related documents, including contracts, agreements, and quotations. Ensure all documentation is accurate and up-to-date.

Coordination: Coordinate with other departments such as marketing, finance, and logistics to ensure seamless operations and customer satisfaction. ...

Summary

:

Job description for this position will be for Sales support, follow up, and processing of Sales and Service Orders. These Service Orders ("SO"s) are related to the coordination of new equipment purchase of rentals for commercial vessels that have global sailing routes. The job entails taking the order, confirmation of the order detail information and endorsement from the customer to ship. Candidates who have experience working for a Fleet Manager or a Maritime hardware supplier coordinating projects/services on vessels, will have an advantage. Or comparable work experience in Sales Service Support for any industry are welcome to apply. ...