Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!
YOUR TASKS
Liase closely with Sales Channels and other departments within DHL to ensure that a full cost effective service is maintained and that target for the area is achieved.
...
Working closely with the Retention team to ensure that they are properly introduced to the new clients being brought in by the Employee and to support in the overall long-term retention of such clients.
Familiar with the onboarding process and build relationship with clients. Provide support to prospective and existing clients on their enquiries on any matters, timely follow up and ensure the highest levels of service meets clients’ satisfaction.
Regular communication with prospective or actual clients via phone, email and online chat ensuring they receive the highest level of service.
...