We are a leading business group in Versuni (previously known as Philips Domestic Appliance) who aim to converting house to home and improve people’s health & well-being while advancing your career in a dynamic, fast pace and innovative company.
You are working in the Product Research Centre. The Product Research function represents the Voice of the Consumer in our Research & Development activities. It drives the translation of powerful user insights into products and services that delight customers better than competition. The influence of the department spans from insight generation, value proposition creation, solution development to market launch and forms a main link between R&D and the business.
You will work in a team of Product Researchers and Consumer Care experts. A highly innovative design team who continue to improve the product features and performance to meet consumer needs.
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Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of support services with overall IT strategies and initiatives.
Monitor and report on Service Level Agreement related to desktop support service levels, team productivity, and customer satisfaction.
Conduct regular team meetings to communicate updates, provide training and knowledge sharing, and foster a positive team culture.
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User experience designers (UX) at Jenni are techno-anthropologists who are obsessed with studying people and understanding their problems. You are observant and are able to discover user behavior and patterns. Your mission is to create a product to solve these problems in a manner that feels compelling, seamless, and satisfying. Achieving this requires designing user flows, wireframes, building user interface mockups, and prototypes. At every stage, you are building the bridge between humans and AI technology.
Mobile Device & Application Oversight Keep our mobile workforce productive and secure by managing device profiles and applications, ensuring endpoint security, and facilitating productivity.
Compliance & Security Enforcement Maintain security and compliancy through policies, restrictions, and conditional access.
Analyze the performance of our campaigns, identify the most relevant signals, and increase the ROAS of our games and apps
Work closely with our Product and Creative teams to coordinate efforts and share feedback
Oversee the execution of digital marketing strategies, including App Store Optimization (ASO), User Acquisition campaigns, and in-app promotional activities, ensuring alignment with company objectives
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Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of support services with overall IT strategies and initiatives.
Monitor and report on Service Level Agreement related to desktop support service levels, team productivity, and customer satisfaction.
Conduct regular team meetings to communicate updates, provide training and knowledge sharing, and foster a positive team culture.
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Our clients include the world’s largest banks, top tier card issuers and fintechs who utilise our rewards infrastructure to power their earn & burn rewards programs. These include American Express, CapitalOne, HSBC, Brex, Virgin Money, SMBC, ICBC, Bradesco, ANZ, HDFC and Top 10 financial services brands in many other countries.
With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning premium rewards propositions for financial services all around the globe.
Our clients are spread across continents, and we serve over 1 billion customers globally. No matter where you are in the world, you’ll recognize our footprint!
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Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
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