This is a contract hybrid role for a User Experience Manager at Trinax. As the UX Manager, you will be responsible for leading and managing our UX team of designers, driving user experience initiatives, and ensuring the delivery of intuitive and engaging products. You will play a pivotal role in shaping our design strategy, collaborating with cross-functional teams, and advocating for the user throughout the product development process.
Key Responsibilities:
Lead and manage the UX team, providing guidance, mentorship, and support to ensure high performance and professional growth.
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Pulling data from multiple exchanges and combining our robust research allows us to provide the most realistic representation of each cryptocurrency. As we grow, we will continue to provide access to our data wherever, whenever, and however is most helpful to our users.
CREATING AN OPEN WORLD
Our mission is to be the world’s authority on cryptocurrency data. We believe in an open and decentralized world, where we play a pivotal role in powering decisions and insights to drive greater understanding and adoption of cryptocurrencies. We want to achieve this mission with people who truly believe in the value and potential of empowering individuals.
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Pulling data from multiple exchanges and combining our robust research allows us to provide the most realistic representation of each cryptocurrency. As we grow, we will continue to provide access to our data wherever, whenever, and however is most helpful to our users.
CREATING AN OPEN WORLD
Our mission is to be the world’s authority on cryptocurrency data. We believe in an open and decentralized world, where we play a pivotal role in powering decisions and insights to drive greater understanding and adoption of cryptocurrencies. We want to achieve this mission with people who truly believe in the value and potential of empowering individuals.
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Everything we do is geared towards helping transform people's lives through technology.
We seek to achieve simplicity in everything we do, in the way people embrace technology, the way we serve our clients and the way we run internally.
We offer end-to-end transformation that starts with a design for value orientation and "walks" the path with strong IT service and delivery capabilities, centered in Singapore.
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At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
The Growth team plays a core role in acquisition, activation, and retention of billions of users, through our globally popular products such as TikTok, Resso, CapCut, Helo, etc. We are building platform foundation, leveraging data and ML models, and providing end-to-end solutions to power global growth of ByteDance products. Typical Growth projects including referral, notifications, paid ads, etc.
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Main liaison for issues faced by the Business Unit (BU) while using the system
Correctly identify the source of the issue and efficiently lead the team to the correct direction to resolve issues reported
Internal stakeholder management
Focus on user experience management where you will constantly engage users to provide consultation services and constantly improve the unit’s setup by suggesting changes to the system or process changes
Manage change requests (CR) raised by BU and liaise with vendor on changes
Review and refine SOPs on business/operation processes, mapping and translation to system configuration jointly with the BU to identify gaps for improvement
Refresher trainings/workshops and business simulations may be required to be conducted
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Fulfilling our purpose to feed and connect communities, SATS delights customers in over 210 locations and 27 countries across the Asia Pacific, UK, Europe, the Middle East and the Americas. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.