To ensure customer satisfaction level is maintained high when they visit the outlet

Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions.

Handling and resolving customer complaints, or special orders via mail or phone. ...

Schedule appointments, manage student records, and provide administrative support to staff.

Go through & correct students‘ homework

Update client records with contact and billing details, appointments and services offered

Maintain a tidy reception area

Performing ad-hoc duties as assigned ...