Maintain excellent relationship with our in-house guests and project a courteous and hospitable attitude at all times.
Provide our guest with comprehensive information about hotel facilities, services, special events, tourist attractions, restaurants, entertainment facilities and current events in the local area.
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Providing administration support in Admin, including staff attendance, company car maintenance & insurance, hostel tenancy agreement and other department admin matters.
Maintenance of incoming & outgoing correspondences.
Updating and logging of all incoming correspondences.
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To take on a proactive role by always being at the Hotel Reception counters and Lobby ensuring that all hotel policies and instructions implemented are followed throughout.
Basic Cashiering and Credit Card Handling.
Assists in preregistration and blocking of rooms for reservations.
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