Work closely with and maintain an excellent business relationship with current and new customer to achieve the sales turnover and target profit margin.
Follow up closely on sales enquiries and coordinate with Production Department and coordinate with customer.
Ensure timely delivery of finished goods to customer. Update customer on the ETA (estimated time of arrival). In the event not able to fulfill customer requirement on the order or delivery date, contact customer immediately to provide alternative solution.
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Sales administrative duty; create sales reports on a weekly basis.
Provide assistance with post-sale services for business partners, account managers, and channel managers. Interact with teams responsible for internal processes and deliveries.
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We are a modern, highly-experienced and rapidly-growing brand in the ICT industry. Today, Netpluz provides managed data, voice, video, cybersecurity, mobility and analytics solutions to over 2,000 clients who trust us for our integrity, reliability and uncompromising service standards.
Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
Ensuring adherence to company regulations and policies.
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Data Entry & Report: Maintain accurate sales records & analysis to HQ
Customer Communication: Interact with customers, provide information, maintain good relationship.
Documentation: Prepare and manage sales related documents such as quotations, invoices, delivery orders/LMW, purchase orders, sales orders and etc by ISO 9001 procedure
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Excellent problem-solving and analytical skills with the ability to apply knowledge and creativity to resolve standard and complex client issues, improving service offerings.
Strong communication skills (written, oral, presentation) with the field, account management, customers, and internal management.
Ability to listen effectively and obtain necessary information in order to do transact successfully within the business sectors.
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Key duties include managing customer relationships to achieve high satisfaction, mentoring Account Managers, leading acquisition and offer processes, overseeing technical and commercial changes, and supporting cost reduction initiatives. The role also involves collaborating with Logistics and Quality Management to ensure timely, defect-free supply, assisting Accounts with securing payments, aligning pricing and conditions with the Aftermarket Sales Organization, and ensuring compliance with ISO/TS 16949 standards.
Job Requirements:
- Bachelor degree in Engineering or any business field.
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Verify product’s pricing and update new pricing for customer upon request.
Work closely with and maintain an excellent business relationship with current and new customer to achieve the sales turnover and target profit margin.
Follow up closely on sales enquiries and coordinate with Production Department and coordinate with customer.
...
Verify product’s pricing and update new pricing for customer upon request.
Work closely with and maintain an excellent business relationship with current and new customer to achieve the sales turnover and target profit margin.
Follow up closely on sales enquiries and coordinate with Production Department and coordinate with customer.
...